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CPD Mandatory Residential Property Management
Cost: Free
- Proposed changes to Residential Tenancy Act 1987 (WA)
- Overview of licences and registrations
- Emerging technologies, legislation and compliance for the Real Estate Industry
- Ending a tenancy
Start Date: 17 Jun 2025
9:00am - 12:00pm
Lord Forrest Hotel, Bunbury
CPD Mandatory Residential Sales Representatives
CPD Points: 3.0
Cost: FREE
- Overview of licences and registrations
- Emerging technologies, legislation and compliance for the real estate industry
- Disclosure of material facts
- Start Date: 17 Jun 2025
- 1:00pm - 4:00pm
- Lord Forrest Hotel, Bunbury
CPD Mandatory Residential Sales Representatives
CPD Points: 3.0
Cost: FREE
- Overview of licences and registrations
- Emerging technologies, legislation and compliance for the real estate industry
- Disclosure of material facts
- Start Date: 18 Jun 2025
- 9:00am - 12:00pm
- Lord Forrest Hotel, Bunbury
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 12 Aug 2025
- 1:00pm - 4:00pm
- Abbey Beach Resort, 595 Bussell Hwy, Broadwater
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 12 Aug 2025
- 9:00am - 12:00pm
- Abbey Beach Resort, 595 Bussell Hwy, Broadwater
Full Day Elective - AI & Building Strategies for Resilience
CPD Points: 7 (x2 3.5 point courses)
Cost: $400 (incl GST)
Morning Tea, Lunch and Afternoon Tea provided
AI
This forward-thinking session introduces real estate professionals to the world of Artificial Intelligence and how it’s transforming the way agents work, communicate, and deliver results.
Participants will explore practical applications of AI in the property industry, discover tools that improve productivity, and learn how to navigate emerging trends with confidence.
Key topics include:
-
What AI is and the differences between Narrow, General, and Super AI
-
How AI is already being applied in real estate today
-
Common attitudes, opportunities, and concerns around AI adoption
-
Popular AI tools and how they’re used in the industry
-
Practical ways agents can use AI to streamline tasks, boost efficiency, and enhance client service
-
AI trends shaping the future of real estate and what professionals need to know
Ideal for agents who want to stay ahead of the curve, embrace innovation, and leverage technology for greater success.
Building Strategies for Resilience
This engaging and practical session supports real estate professionals in developing the mindset and tools needed to navigate stress, adapt to change, and bounce back from challenges.
Through real-world examples and interactive activities, participants will gain a deeper understanding of resilience and how to strengthen it in both their personal and professional lives.
Key topics include:
-
Understanding what resilience is and how it contributes to long-term success
-
Common challenges to resilience in real estate, including client pressure and market shifts
-
Identifying key stress triggers within the industry
-
Exploring the differences between fixed and growth mindsets
-
Practical strategies to build resilience, such as:
-
Developing a growth mindset
-
Practicing gratitude and empathy
-
Reframing negative situations
-
Perfect for professionals looking to stay focused, positive, and effective—no matter what the market throws their way.
- Start Date: 13 Aug 2025
- 9:00am - 4:30pm
- Abbey Beach Resort, 595 Bussell Hwy, Broadwater
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Included
- Start Date: 14 Aug 2025
- 9:00am - 12:00pm
- Abbey Beach Resort, 595 Bussell Hwy, Broadwater
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
- Start Date: 19 Aug 2025
- 1:00pm - 4:00pm
- Margarets in Town, 6 Tunbridge St, Margaret River
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 19 Aug 2025
- 9:00am - 12:00pm
- Margarets in Town, 6 Tunbridge St, Margaret River
Full Day Elective - AI & Stress and Mental Health
CPD Points: 7 (x2 3.5 point courses)
Cost: $400 (incl GST)
Morning Tea, Lunch and Afternoon Tea provided
AI
This forward-thinking session introduces real estate professionals to the world of Artificial Intelligence and how it’s transforming the way agents work, communicate, and deliver results.
Participants will explore practical applications of AI in the property industry, discover tools that improve productivity, and learn how to navigate emerging trends with confidence.
Key topics include:
-
What AI is and the differences between Narrow, General, and Super AI
-
How AI is already being applied in real estate today
-
Common attitudes, opportunities, and concerns around AI adoption
-
Popular AI tools and how they’re used in the industry
-
Practical ways agents can use AI to streamline tasks, boost efficiency, and enhance client service
-
AI trends shaping the future of real estate and what professionals need to know
Ideal for agents who want to stay ahead of the curve, embrace innovation, and leverage technology for greater success.
Stress and Mental Health in Real Estate
Designed by Aspire’s Industry Experts, the Stress and Mental Health in Real Estate session will explore the pressures faced in the industry and provide participants with practical tools to manage stress and maintain mental wellbeing.
The session will include guided discussions and real-world scenarios to help participants recognise stress triggers, manage workload expectations, and support a positive team environment.
Key topics include:
-
Common stressors in real estate such as market fluctuations, digital fatigue, and high customer expectations
-
The impact of prolonged stress and burnout on mental and physical wellbeing
-
Establishing a healthy work-life balance
-
Techniques to build resilience and manage uncertainty in changing market conditions
-
Strategies to reduce digital fatigue and maintain productivity
-
Creating a supportive workplace culture through peer support and open communication
-
Identifying early signs of stress and accessing support services when needed
With the overall goal of promoting industry professionalism and protecting consumer confidence, this course also supports real estate professionals in sustaining long-term wellbeing, improving team culture, and navigating the unique mental health challenges of the real estate sector in Western Australia.
- Start Date: 20 Aug 2025
- 9:00am - 4:30pm
- Margarets in Town, 6 Tunbridge St, Margaret River
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
- Start Date: 21 Aug 2025
- 9:00am - 12:00pm
- Margarets in Town, 6 Tunbridge St, Margaret River
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
- Start Date: 26 Aug 2025
- 1:00pm - 4:00pm
- The Lord Forrest - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 26 Aug 2025
- 9:00am - 12:00pm
- The Lord Forrest - TBC
Full Day Elective - Court Proceedings & Next Level Customer Service
CPD Points: 7 (x2 3.5 point courses)
Cost: $400 (incl GST)
Morning Tea, Lunch and Afternoon Tea provided
AI
This forward-thinking session introduces real estate professionals to the world of Artificial Intelligence and how it’s transforming the way agents work, communicate, and deliver results.
Participants will explore practical applications of AI in the property industry, discover tools that improve productivity, and learn how to navigate emerging trends with confidence.
Key topics include:
-
What AI is and the differences between Narrow, General, and Super AI
-
How AI is already being applied in real estate today
-
Common attitudes, opportunities, and concerns around AI adoption
-
Popular AI tools and how they’re used in the industry
-
Practical ways agents can use AI to streamline tasks, boost efficiency, and enhance client service
-
AI trends shaping the future of real estate and what professionals need to know
Ideal for agents who want to stay ahead of the curve, embrace innovation, and leverage technology for greater success.
Stress and Mental Health in Real Estate
Approval Code:
Designed by Aspire’s Industry Experts, the Stress and Mental Health in Real Estate session will explore the pressures faced in the industry and provide participants with practical tools to manage stress and maintain mental wellbeing.
The session will include guided discussions and real-world scenarios to help participants recognise stress triggers, manage workload expectations, and support a positive team environment.
Key topics include:
-
Common stressors in real estate such as market fluctuations, digital fatigue, and high customer expectations
-
The impact of prolonged stress and burnout on mental and physical wellbeing
-
Establishing a healthy work-life balance
-
Techniques to build resilience and manage uncertainty in changing market conditions
-
Strategies to reduce digital fatigue and maintain productivity
-
Creating a supportive workplace culture through peer support and open communication
-
Identifying early signs of stress and accessing support services when needed
With the overall goal of promoting industry professionalism and protecting consumer confidence, this course also supports real estate professionals in sustaining long-term wellbeing, improving team culture, and navigating the unique mental health challenges of the real estate sector in Western Australia.
- Start Date: 27 Aug 2025
- 9:00am - 4:30pm
- The Lord Forrest - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
- Start Date: 28 Aug 2025
- 9:00am - 12:00pm
- The Lord Forrest - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 21 Oct 2025
- 9:00am - 12:00pm
- Esplanade Hotel - TBC
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
- Start Date: 21 Oct 2025
- 1:00pm - 4:00pm
- Esplanade Hotel - TBC
Full Day Elective - Mastering Negotiations & Cultural Intelligence
CPD Points: 7 (x2 3.5 point courses)
Cost: $400 (incl GST)
Morning Tea, Lunch and Afternoon Tea provided
Mastering Negotiation
This practical and interactive session helps real estate professionals strengthen their negotiation skills across key industry relationships—whether working with buyers, sellers, or other agents.
Using real-world scenarios and engaging activities, participants will explore the negotiation process and learn strategies to communicate with confidence, manage resistance, and achieve better outcomes.
Key topics include:
-
The role of negotiation in real estate: buyer–agent, seller–agent, agent–agent
-
The four phases of negotiation: prepare, open, bargain, close
-
Traits of effective negotiators: confidence, emotional intelligence, active listening
-
Different negotiation types and styles
-
Factors that influence outcomes: trust, time, communication, and decision-making
-
Practical techniques, including:
-
Effective questioning
-
Silence and rapport building
-
-
Cultural and social influences on negotiation
-
Strategic approaches such as win–win language and overcoming resistance
Perfect for professionals looking to negotiate with clarity, build stronger relationships, and close deals more effectively.
Cultural Intelligence
This engaging and practical session introduces real estate professionals to the fundamentals of cultural intelligence, with a focus on navigating differences in nationality, age, and social norms.
Through discussion and reflection, participants will gain insight into how perception, communication, and cultural awareness shape professional relationships and service delivery.
Key topics include:
-
What cultural intelligence is and why it matters in real estate
-
The impact of perception on behaviour and communication
-
Showing respect across cultural and generational differences
-
Adapting negotiation styles to suit different cultural norms
-
Tailoring service standards to meet diverse client expectations
-
The Head, Body, and Heart model for applying cultural intelligence
Perfect for professionals looking to build stronger connections, deliver inclusive service, and work more effectively with clients from all walks of life.
- Start Date: 22 Oct 2025
- 9:00am - 4:30pm
- Esplanade Hotel - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
- Start Date: 23 Oct 2025
- 9:00am - 12:00pm
- Esplanade Hotel - TBC
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