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CPD Mandatory Residential Sales Representatives & Licensees - Webinar (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Start Date: 15 Jul 2025
12:30pm - 3:30pm
Learner Portal
CPD Mandatory Residential Property Management & Licensees - Webinar (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 15 Jul 2025
- 9:00am - 12:00pm
- Learner Portal
Full Day CPD Electives: AI & Stress & Mental Health in Real Estate - Webinar
CPD Points: 7 (x2 3.5 point courses)
Cost: $250 (incl GST)
AI
This forward-thinking session introduces real estate professionals to the world of Artificial Intelligence and how it’s transforming the way agents work, communicate, and deliver results.
Participants will explore practical applications of AI in the property industry, discover tools that improve productivity, and learn how to navigate emerging trends with confidence.
Key topics include:
-
What AI is and the differences between Narrow, General, and Super AI
-
How AI is already being applied in real estate today
-
Common attitudes, opportunities, and concerns around AI adoption
-
Popular AI tools and how they’re used in the industry
-
Practical ways agents can use AI to streamline tasks, boost efficiency, and enhance client service
-
AI trends shaping the future of real estate and what professionals need to know
Ideal for agents who want to stay ahead of the curve, embrace innovation, and leverage technology for greater success.
Stress and Mental Health in Real Estate
Approval Code:
Designed by Aspire’s Industry Experts, the Stress and Mental Health in Real Estate session will explore the pressures faced in the industry and provide participants with practical tools to manage stress and maintain mental wellbeing.
The session will include guided discussions and real-world scenarios to help participants recognise stress triggers, manage workload expectations, and support a positive team environment.
Key topics include:
-
Common stressors in real estate such as market fluctuations, digital fatigue, and high customer expectations
-
The impact of prolonged stress and burnout on mental and physical wellbeing
-
Establishing a healthy work-life balance
-
Techniques to build resilience and manage uncertainty in changing market conditions
-
Strategies to reduce digital fatigue and maintain productivity
-
Creating a supportive workplace culture through peer support and open communication
-
Identifying early signs of stress and accessing support services when needed
With the overall goal of promoting industry professionalism and protecting consumer confidence, this course also supports real estate professionals in sustaining long-term wellbeing, improving team culture, and navigating the unique mental health challenges of the real estate sector in Western Australia.
- Start Date: 16 Jul 2025
- 9.00am - 4.30pm
- Learner Portal
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - Webinar (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
- Start Date: 17 Jul 2025
- 9.00am - 12.00pm
- Learner Portal
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 30 Jul 2025
- 1:00pm - 4:00pm
- North of River - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 30 Jul 2025
- 9.00am - 12.00pm
- North of River - TBC
Full Day Elective - AI & Stress and Mental Health
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Morning Tea and Lunch provided
AI
This forward-thinking session introduces real estate professionals to the world of Artificial Intelligence and how it’s transforming the way agents work, communicate, and deliver results.
Participants will explore practical applications of AI in the property industry, discover tools that improve productivity, and learn how to navigate emerging trends with confidence.
Key topics include:
-
What AI is and the differences between Narrow, General, and Super AI
-
How AI is already being applied in real estate today
-
Common attitudes, opportunities, and concerns around AI adoption
-
Popular AI tools and how they’re used in the industry
-
Practical ways agents can use AI to streamline tasks, boost efficiency, and enhance client service
-
AI trends shaping the future of real estate and what professionals need to know
Ideal for agents who want to stay ahead of the curve, embrace innovation, and leverage technology for greater success.
Stress and Mental Health in Real Estate
Designed by Aspire’s Industry Experts, the Stress and Mental Health in Real Estate session will explore the pressures faced in the industry and provide participants with practical tools to manage stress and maintain mental wellbeing.
The session will include guided discussions and real-world scenarios to help participants recognise stress triggers, manage workload expectations, and support a positive team environment.
Key topics include:
-
Common stressors in real estate such as market fluctuations, digital fatigue, and high customer expectations
-
The impact of prolonged stress and burnout on mental and physical wellbeing
-
Establishing a healthy work-life balance
-
Techniques to build resilience and manage uncertainty in changing market conditions
-
Strategies to reduce digital fatigue and maintain productivity
-
Creating a supportive workplace culture through peer support and open communication
-
Identifying early signs of stress and accessing support services when needed
With the overall goal of promoting industry professionalism and protecting consumer confidence, this course also supports real estate professionals in sustaining long-term wellbeing, improving team culture, and navigating the unique mental health challenges of the real estate sector in Western Australia.
- Start Date: 31 Jul 2025
- 9.00am - 4.30pm
- North of River - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Included
- Start Date: 01 Aug 2025
- 9.00am - 12.00pm
- North of River - TBC
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 19 Aug 2025
- 1:00pm - 4:00pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 19 Aug 2025
- 9:00am - 12:00pm
- Oxford Hotel Leederville - TBC
Full Day CPD Electives: Work Health and Safety in Real Estate & Building Strategies for Resilience
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Work Health and Safety (WHS) in Real Estate
Designed by Aspire’s Industry Experts, this practical and engaging session helps real estate professionals understand their WHS obligations and create safer, more compliant workplaces.
Participants will gain essential knowledge on workplace safety, risk management, and mental wellbeing through real estate-specific scenarios and activities.
Key topics include:
-
WHS legislation in Western Australia and the role of the PCBU
-
Staff and employer responsibilities in maintaining a safe workplace
-
Managing risks when working alone or visiting properties
-
Contractor safety and compliance
-
Digital safety, online boundaries, and dealing with inappropriate client behaviour
-
Mental health awareness and maintaining a psychologically safe workplace
-
Reporting hazards, incidents, and near misses
-
Building a supportive, safety-focused team culture
Perfect for real estate professionals wanting to reduce risk, meet compliance requirements, and promote a healthier, safer work environment.
Building Strategies for Resilience
This engaging and practical session supports real estate professionals in developing the mindset and tools needed to navigate stress, adapt to change, and bounce back from challenges.
Through real-world examples and interactive activities, participants will gain a deeper understanding of resilience and how to strengthen it in both their personal and professional lives.
Key topics include:
-
Understanding what resilience is and how it contributes to long-term success
-
Common challenges to resilience in real estate, including client pressure and market shifts
-
Identifying key stress triggers within the industry
-
Exploring the differences between fixed and growth mindsets
-
Practical strategies to build resilience, such as:
-
Developing a growth mindset
-
Practicing gratitude and empathy
-
Reframing negative situations
-
Perfect for professionals looking to stay focused, positive, and effective—no matter what the market throws their way.
Morning Tea and Lunch provided
- Start Date: 20 Aug 2025
- 9.00am - 4.30pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 21 Aug 2025
- 9.00am - 12.00pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 02 Sep 2025
- 9:00am - 12:00pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 02 Sep 2025
- 1:00pm - 4:00pm
- Oxford Hotel Leederville - TBC
Full Day CPD Electives: Court Proceedings & Next Level Customer Service
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Court Proceedings
This informative session equips real estate professionals with the knowledge and confidence to understand legal processes, manage disputes, and reduce risk through best practice.
Participants will gain insight into the court system, the legal issues commonly faced in real estate, and how to navigate potential challenges with professionalism and resilience.
Key topics include:
-
Overview of the Australian legal system and key legislation relevant to real estate
-
Roles and responsibilities of judges, lawyers, and real estate agents in court proceedings
-
Court procedures, from initiating a case to presenting evidence and attending trial
-
Common legal issues in real estate, including contract disputes, disclosure failures, and tenancy conflicts
-
Best practice strategies to minimise risk and avoid legal or ethical breaches
-
When and how to seek appropriate legal support
-
Stress management techniques for professionals involved in legal proceedings
Ideal for agents looking to build confidence in legal matters, protect themselves and their clients, and uphold ethical standards in their daily work.
Next Level Customer Service
This dynamic session is designed to help real estate professionals deliver truly exceptional customer experiences that build trust, foster loyalty, and set their service apart from the competition.
Participants will explore the foundations of high-level service, discover how to exceed client expectations, and gain tools to navigate even the most challenging customer interactions with confidence and professionalism.
Key topics include:
-
Core elements of outstanding customer service in real estate
-
The role of service in building strong, lasting client relationships
-
Strategies for handling difficult conversations and exceeding expectations
-
Communication techniques for delivering personalised, effective service
-
Practical ways to create memorable client experiences that lead to repeat and referral business
Ideal for professionals who want to raise the bar on service standards and stand out in a competitive market.
Morning Tea and Lunch provided
- Start Date: 03 Sep 2025
- 9.00am - 4.30pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 23 Sep 2025
- 9:00am - 12:00pm
- South of River - TBA
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 23 Sep 2025
- 1:00pm - 4:00pm
- South of River - TBA
Full Day CPD Electives: Work Health and Safety in Real Estate & Building Strategies for Resilience
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Work Health and Safety (WHS) in Real Estate
Designed by Aspire’s Industry Experts, this practical and engaging session helps real estate professionals understand their WHS obligations and create safer, more compliant workplaces.
Participants will gain essential knowledge on workplace safety, risk management, and mental wellbeing through real estate-specific scenarios and activities.
Key topics include:
-
WHS legislation in Western Australia and the role of the PCBU
-
Staff and employer responsibilities in maintaining a safe workplace
-
Managing risks when working alone or visiting properties
-
Contractor safety and compliance
-
Digital safety, online boundaries, and dealing with inappropriate client behaviour
-
Mental health awareness and maintaining a psychologically safe workplace
-
Reporting hazards, incidents, and near misses
-
Building a supportive, safety-focused team culture
Perfect for real estate professionals wanting to reduce risk, meet compliance requirements, and promote a healthier, safer work environment.
Building Strategies for Resilience
This engaging and practical session supports real estate professionals in developing the mindset and tools needed to navigate stress, adapt to change, and bounce back from challenges.
Through real-world examples and interactive activities, participants will gain a deeper understanding of resilience and how to strengthen it in both their personal and professional lives.
Key topics include:
-
Understanding what resilience is and how it contributes to long-term success
-
Common challenges to resilience in real estate, including client pressure and market shifts
-
Identifying key stress triggers within the industry
-
Exploring the differences between fixed and growth mindsets
-
Practical strategies to build resilience, such as:
-
Developing a growth mindset
-
Practicing gratitude and empathy
-
Reframing negative situations
-
Perfect for professionals looking to stay focused, positive, and effective—no matter what the market throws their way.
Morning Tea and Lunch provided
- Start Date: 24 Sep 2025
- 9.00am - 4.30pm
- South of River - TBA
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 25 Sep 2025
- 9.00am - 12.00pm
- South of River - TBA
CPD Mandatory Residential Property Management & Licensees - Webinar (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 07 Oct 2025
- 9:00am - 12:00pm
- Learner Portal
CPD Mandatory Residential Sales Representatives & Licensees - Webinar (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
- Start Date: 07 Oct 2025
- 12:30pm - 3:30pm
- Learner Portal
Full Day CPD Electives: Building Strategies for Resilience & Court Proceedings - Webinar
CPD Points: 7 (x2 3.5 point courses)
Cost: $250 (incl GST)
Building Strategies for Resilience
This engaging and practical session supports real estate professionals in developing the mindset and tools needed to navigate stress, adapt to change, and bounce back from challenges.
Through real-world examples and interactive activities, participants will gain a deeper understanding of resilience and how to strengthen it in both their personal and professional lives.
Key topics include:
-
Understanding what resilience is and how it contributes to long-term success
-
Common challenges to resilience in real estate, including client pressure and market shifts
-
Identifying key stress triggers within the industry
-
Exploring the differences between fixed and growth mindsets
-
Practical strategies to build resilience, such as:
-
Developing a growth mindset
-
Practicing gratitude and empathy
-
Reframing negative situations
-
Perfect for professionals looking to stay focused, positive, and effective—no matter what the market throws their way.
Court Proceedings
This informative session equips real estate professionals with the knowledge and confidence to understand legal processes, manage disputes, and reduce risk through best practice.
Participants will gain insight into the court system, the legal issues commonly faced in real estate, and how to navigate potential challenges with professionalism and resilience.
Key topics include:
-
Overview of the Australian legal system and key legislation relevant to real estate
-
Roles and responsibilities of judges, lawyers, and real estate agents in court proceedings
-
Court procedures, from initiating a case to presenting evidence and attending trial
-
Common legal issues in real estate, including contract disputes, disclosure failures, and tenancy conflicts
-
Best practice strategies to minimise risk and avoid legal or ethical breaches
-
When and how to seek appropriate legal support
-
Stress management techniques for professionals involved in legal proceedings
Ideal for agents looking to build confidence in legal matters, protect themselves and their clients, and uphold ethical standards in their daily work.
- Start Date: 08 Oct 2025
- 9.00am - 4.30pm
- Learner Portal
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - Webinar (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
- Start Date: 09 Oct 2025
- 9.00am - 12.00pm
- Learner Portal
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 28 Oct 2025
- 1:00pm - 4:00pm
- North of River - TBA
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 28 Oct 2025
- 9:00am - 12:00pm
- North of River - TBA
Full Day CPD Electives: Stress and Mental Health in Real Estate & Building Strategies for Resilience
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Stress and Mental Health in Real Estate
Approval Code:
Designed by Aspire’s Industry Experts, the Stress and Mental Health in Real Estate session will explore the pressures faced in the industry and provide participants with practical tools to manage stress and maintain mental wellbeing.
The session will include guided discussions and real-world scenarios to help participants recognise stress triggers, manage workload expectations, and support a positive team environment.
Key topics include:
-
Common stressors in real estate such as market fluctuations, digital fatigue, and high customer expectations
-
The impact of prolonged stress and burnout on mental and physical wellbeing
-
Establishing a healthy work-life balance
-
Techniques to build resilience and manage uncertainty in changing market conditions
-
Strategies to reduce digital fatigue and maintain productivity
-
Creating a supportive workplace culture through peer support and open communication
-
Identifying early signs of stress and accessing support services when needed
With the overall goal of promoting industry professionalism and protecting consumer confidence, this course also supports real estate professionals in sustaining long-term wellbeing, improving team culture, and navigating the unique mental health challenges of the real estate sector in Western Australia.
Building Strategies for Resilience
This engaging and practical session supports real estate professionals in developing the mindset and tools needed to navigate stress, adapt to change, and bounce back from challenges.
Through real-world examples and interactive activities, participants will gain a deeper understanding of resilience and how to strengthen it in both their personal and professional lives.
Key topics include:
-
Understanding what resilience is and how it contributes to long-term success
-
Common challenges to resilience in real estate, including client pressure and market shifts
-
Identifying key stress triggers within the industry
-
Exploring the differences between fixed and growth mindsets
-
Practical strategies to build resilience, such as:
-
Developing a growth mindset
-
Practicing gratitude and empathy
-
Reframing negative situations
-
Perfect for professionals looking to stay focused, positive, and effective—no matter what the market throws their way.
Morning Tea and Lunch provided
- Start Date: 29 Oct 2025
- 9.00am - 4.30pm
- North of River - TBA
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 30 Oct 2025
- 9.00am - 12.00pm
- North of River - TBA
CPD Mandatory Residential Property Management & Licensees - Webinar (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 04 Nov 2025
- 9:00am - 12:00pm
- Learner Portal
CPD Mandatory Residential Sales Representatives & Licensees - Webinar (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
- Start Date: 04 Nov 2025
- 12:30pm - 3:30pm
- Learner Portal
Full Day CPD Electives: AI & Next Level Customer Service - Webinar
CPD Points: 7 (x2 3.5 point courses)
Cost: $250 (incl GST)
AI
This forward-thinking session introduces real estate professionals to the world of Artificial Intelligence and how it’s transforming the way agents work, communicate, and deliver results.
Participants will explore practical applications of AI in the property industry, discover tools that improve productivity, and learn how to navigate emerging trends with confidence.
Key topics include:
-
What AI is and the differences between Narrow, General, and Super AI
-
How AI is already being applied in real estate today
-
Common attitudes, opportunities, and concerns around AI adoption
-
Popular AI tools and how they’re used in the industry
-
Practical ways agents can use AI to streamline tasks, boost efficiency, and enhance client service
-
AI trends shaping the future of real estate and what professionals need to know
Ideal for agents who want to stay ahead of the curve, embrace innovation, and leverage technology for greater success.
Next Level Customer Service
This dynamic session is designed to help real estate professionals deliver truly exceptional customer experiences that build trust, foster loyalty, and set their service apart from the competition.
Participants will explore the foundations of high-level service, discover how to exceed client expectations, and gain tools to navigate even the most challenging customer interactions with confidence and professionalism.
Key topics include:
-
Core elements of outstanding customer service in real estate
-
The role of service in building strong, lasting client relationships
-
Strategies for handling difficult conversations and exceeding expectations
-
Communication techniques for delivering personalised, effective service
-
Practical ways to create memorable client experiences that lead to repeat and referral business
Ideal for professionals who want to raise the bar on service standards and stand out in a competitive market.
- Start Date: 05 Nov 2025
- 9.00am - 4.30pm
- Learner Portal
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - Webinar (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
- Start Date: 06 Nov 2025
- 9.00am - 12.00pm
- Learner Portal
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 11 Nov 2025
- 1:00pm - 4:00pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 11 Nov 2025
- 9:00am - 12:00pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 12 Nov 2025
- 9.00am - 12.00pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 25 Nov 2025
- 9:00am - 12:00pm
- Kwinana - TBC
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 25 Nov 2025
- 1:00pm - 4:00pm
- Kwinana - TBC
Full Day CPD Electives: AI & Court Proceedings
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
AI
This forward-thinking session introduces real estate professionals to the world of Artificial Intelligence and how it’s transforming the way agents work, communicate, and deliver results.
Participants will explore practical applications of AI in the property industry, discover tools that improve productivity, and learn how to navigate emerging trends with confidence.
Key topics include:
-
What AI is and the differences between Narrow, General, and Super AI
-
How AI is already being applied in real estate today
-
Common attitudes, opportunities, and concerns around AI adoption
-
Popular AI tools and how they’re used in the industry
-
Practical ways agents can use AI to streamline tasks, boost efficiency, and enhance client service
-
AI trends shaping the future of real estate and what professionals need to know
Ideal for agents who want to stay ahead of the curve, embrace innovation, and leverage technology for greater success.
Court Proceedings
This informative session equips real estate professionals with the knowledge and confidence to understand legal processes, manage disputes, and reduce risk through best practice.
Participants will gain insight into the court system, the legal issues commonly faced in real estate, and how to navigate potential challenges with professionalism and resilience.
Key topics include:
-
Overview of the Australian legal system and key legislation relevant to real estate
-
Roles and responsibilities of judges, lawyers, and real estate agents in court proceedings
-
Court procedures, from initiating a case to presenting evidence and attending trial
-
Common legal issues in real estate, including contract disputes, disclosure failures, and tenancy conflicts
-
Best practice strategies to minimise risk and avoid legal or ethical breaches
-
When and how to seek appropriate legal support
-
Stress management techniques for professionals involved in legal proceedings
Ideal for agents looking to build confidence in legal matters, protect themselves and their clients, and uphold ethical standards in their daily work.
Morning Tea and Lunch provided
- Start Date: 26 Nov 2025
- 9.00am - 4.30pm
- Kwinana - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 27 Nov 2025
- 9.00am - 12.00pm
- Kwinana - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 02 Dec 2025
- 9:00am - 12:00pm
- North of River - TBC
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 02 Dec 2025
- 1:00pm - 4:00pm
- North of River - TBC
Full Day CPD Electives: Client Engagement & Case Studies: Fines, Breaches and What Went Wrong
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Client Engagement in Real Estate
This practical and engaging session explores how real estate professionals can build stronger, longer-lasting relationships through meaningful client engagement at every stage of the customer journey.
Participants will learn how to deepen trust, personalise communication, and use both strategy and technology to exceed expectations and create long-term loyalty.
Key topics include:
-
Core elements of effective client engagement, including trust and reliability
-
The role of engagement in building strong, repeat client relationships
-
Communication strategies to better understand and meet client needs
-
Methods for exceeding expectations and enhancing the client experience
-
Leveraging post-sale engagement to maintain long-term connections
-
Using technology and automation to support personalised, consistent engagement
Perfect for professionals who want to strengthen their client relationships and stand out in a service-driven industry.
Case Studies: Fines, Breaches and What Went Wrong
This insightful session uses real-world case studies to help real estate professionals recognise common compliance issues, understand the consequences of breaches, and implement better practices to avoid costly mistakes.
Through guided discussions and reflection, participants will build critical thinking skills and develop a deeper understanding of their legal and ethical responsibilities under WA’s REBA legislation.
Key topics include:
-
Learning from real case studies to identify compliance risks and best practices
-
Understanding the REBA Act 1987 and the legal responsibilities of real estate professionals
-
Recognising common breaches, misconduct, and compliance failures
-
Developing stronger decision-making and problem-solving skills
-
Understanding the consequences of errors and how to avoid them
-
Reflecting on past mistakes to improve future processes
-
Staying up to date with evolving compliance requirements and industry changes
Ideal for agents and property managers who want to strengthen their compliance knowledge, reduce risk, and operate with integrity and professionalism.
Morning Tea and Lunch provided
- Start Date: 03 Dec 2025
- 9.00am - 4.30pm
- North of River - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 04 Dec 2025
- 9.00am - 12.00pm
- North of River - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 09 Dec 2025
- 9:00am - 12:00pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 09 Dec 2025
- 1:00pm - 4:00pm
- Oxford Hotel Leederville - TBC
Full Day CPD Electives: Client Engagement & Case Studies: Fines, Breaches and What Went Wrong
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Client Engagement in Real Estate
This practical and engaging session explores how real estate professionals can build stronger, longer-lasting relationships through meaningful client engagement at every stage of the customer journey.
Participants will learn how to deepen trust, personalise communication, and use both strategy and technology to exceed expectations and create long-term loyalty.
Key topics include:
-
Core elements of effective client engagement, including trust and reliability
-
The role of engagement in building strong, repeat client relationships
-
Communication strategies to better understand and meet client needs
-
Methods for exceeding expectations and enhancing the client experience
-
Leveraging post-sale engagement to maintain long-term connections
-
Using technology and automation to support personalised, consistent engagement
Perfect for professionals who want to strengthen their client relationships and stand out in a service-driven industry.
Case Studies: Fines, Breaches and What Went Wrong
This insightful session uses real-world case studies to help real estate professionals recognise common compliance issues, understand the consequences of breaches, and implement better practices to avoid costly mistakes.
Through guided discussions and reflection, participants will build critical thinking skills and develop a deeper understanding of their legal and ethical responsibilities under WA’s REBA legislation.
Key topics include:
-
Learning from real case studies to identify compliance risks and best practices
-
Understanding the REBA Act 1987 and the legal responsibilities of real estate professionals
-
Recognising common breaches, misconduct, and compliance failures
-
Developing stronger decision-making and problem-solving skills
-
Understanding the consequences of errors and how to avoid them
-
Reflecting on past mistakes to improve future processes
-
Staying up to date with evolving compliance requirements and industry changes
Ideal for agents and property managers who want to strengthen their compliance knowledge, reduce risk, and operate with integrity and professionalism.
Morning Tea and Lunch provided
- Start Date: 10 Dec 2025
- 9.00am - 4.30pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 11 Dec 2025
- 9.00am - 12.00pm
- Oxford Hotel Leederville - TBC
CPD Mandatory Residential Property Management & Licensees (FREE EVENT)
Residential Property Management (3.0 CPD Points)
Designed for: Residential Property Managers & Licensees
The focus of the session will be on –
- Residential Tenancy Amendments
Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process. - Australian Consumer Law obligations
Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement• - Break leases
Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 16 Dec 2025
- 9:00am - 12:00pm
- Kwinana - TBC
CPD Mandatory Residential Sales Representatives & Licensees (FREE EVENT)
Residential Sales Representatives (3.0 CPD Points)
Designed for: Residential Sales Representatives & Licensees
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 16 Dec 2025
- 1:00pm - 4:00pm
- Kwinana - TBC
Full Day CPD Electives: Client Engagement & Case Studies: Fines, Breaches and What Went Wrong
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Client Engagement in Real Estate
This practical and engaging session explores how real estate professionals can build stronger, longer-lasting relationships through meaningful client engagement at every stage of the customer journey.
Participants will learn how to deepen trust, personalise communication, and use both strategy and technology to exceed expectations and create long-term loyalty.
Key topics include:
-
Core elements of effective client engagement, including trust and reliability
-
The role of engagement in building strong, repeat client relationships
-
Communication strategies to better understand and meet client needs
-
Methods for exceeding expectations and enhancing the client experience
-
Leveraging post-sale engagement to maintain long-term connections
-
Using technology and automation to support personalised, consistent engagement
Perfect for professionals who want to strengthen their client relationships and stand out in a service-driven industry.
Case Studies: Fines, Breaches and What Went Wrong
This insightful session uses real-world case studies to help real estate professionals recognise common compliance issues, understand the consequences of breaches, and implement better practices to avoid costly mistakes.
Through guided discussions and reflection, participants will build critical thinking skills and develop a deeper understanding of their legal and ethical responsibilities under WA’s REBA legislation.
Key topics include:
-
Learning from real case studies to identify compliance risks and best practices
-
Understanding the REBA Act 1987 and the legal responsibilities of real estate professionals
-
Recognising common breaches, misconduct, and compliance failures
-
Developing stronger decision-making and problem-solving skills
-
Understanding the consequences of errors and how to avoid them
-
Reflecting on past mistakes to improve future processes
-
Staying up to date with evolving compliance requirements and industry changes
Ideal for agents and property managers who want to strengthen their compliance knowledge, reduce risk, and operate with integrity and professionalism.
Morning Tea and Lunch provided
- Start Date: 17 Dec 2025
- 9.00am - 4.30pm
- Kwinana - TBC
CPD Mandatory Commercial Sales Representatives, Property Management & Licensees - (FREE EVENT)
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 18 Dec 2025
- 9.00am - 12.00pm
- Kwinana - TBC
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