Business Ready Skill Set

free training courses Perth

About the Business Ready Skill Set

If you’re ready to enter the workforce, change careers, or simply strengthen your professional skill set, Aspire Performance Training’s Business Ready Skill Set (Ae378) is the perfect place to start.
This nationally recognised program is designed to help you gain essential business and customer service skills – all while you study with one of WA’s most experienced training providers.

Learners are required to complete self-paced assessments, with the help of a trainer, which will consist of written knowledge questions, practical assessment activities and document portfolios.

100% Fee-Free for eligible WA students
Government funded under the Skills Ready initiative
Delivered by Aspire Performance Training (RTO 51907

Overview

The Business Ready Skill Set gives you the foundation to thrive in any modern workplace.
Across four nationally recognised units, you’ll learn how to use business software, deliver great customer service, manage your time, and follow essential work health and safety procedures.

By the end of this course, you’ll walk away confident in your ability to:

Use business technology and produce professional documents
Communicate clearly and build relationships with customers
Manage your time and priorities effectively
Contribute to a safe and productive workplace

This program is ideal for:

School leavers entering the workforce
Jobseekers looking to build employability skills
Employees wanting to formalise their experience
Anyone seeking a fee-free pathway to further business qualifications

KEY LEARNINGS

Course Outcomes

Completing this course can open doors to a range of entry-level roles across business, retail, and service industries. Graduates often move into positions such as:

Office & Business Support Roles

Administration Assistant
Office Assistant
Receptionist
Data Entry Operator
Clerical Support Officer
Records Clerk
Junior Personal Assistant

Customer Service & Sales Roles

Customer Service Assistant
Client Support Officer
Call Centre Operator
Front Desk Attendant
Retail Assistant
Sales Support Officer

Technology & Operations Support Roles

Business Support Officer
Junior Office Administrator
Operations Support Officer
Office Junior
Administrative Trainee

INCLUDED UNITS

Curriculum

This business qualification requires that 4 units be achieved.

Core Units

BSBWHS211

Contribute to health and safety of self and others

BSBOPS203

Deliver a service to customers

BSBPEF202

Plan and apply time management

BSBTEC201

Use business software applications

Additonal Information

For detailed information on packaging arrangements It is highly recommended that participants visit
www.training.gov.au

The Student tuition fees are indicative only and are subject to change
given individual circumstances at enrolment. Additional fees may apply such as
resource fees and other fees.

To find out more please contact our Leederville office on
(08) 6460 0965

STUDY OPTIONS

Online Delivery

Aspire offers a modern and flexible delivery approach, where all assessments for our business courses can be completed in your own time and submitted online, with no assessment due dates. Marking feedback is provided by your allocated trainer and can be discussed via phone call or zoom meeting.

Using online resources, assessments will include researching, reading and analysing information on your computer, however extensive support from your personal trainer will be provided. Assessment instructions and benchmarks have been designed to make the course easily followable.

Aspire Performance Training can also facilitate this course as part of a custom-designed 12-month program for businesses, specifically targeting the needs of employees in a work-based setting, or as a self-paced workplace traineeship journey, where the participant will then be able to complete the course online, with access to support from our training specialists during student support sessions.

WHAT SETS US APART

Why Choose Aspire?

For over two decades, Aspire has helped Western Australians achieve their career goals through practical, real-world training.
When you study with us, you’re not just gaining a certificate — you’re gaining confidence, capability, and a community of support.

Here’s why thousands of students choose Aspire each year:

Real trainers, real support – Our team is hands-on, approachable, and committed to your success.
Flexible learning – Study in a way that fits your work and life commitments.
Industry-respected training – Aspire is trusted by leading organisations across mining, real estate, business and government.
Pathways to employment – Skills that help you move directly into entry-level business, administration, or customer service roles.

Business is one of our passions and with trainers who are known as experts in their field, students can be assured they will be receiving the highest quality of education delivery, with the most up-to-date curriculum. With smaller class sizes and one-on-one support, we ensure all students receive the attention they deserve to thoroughly understand the curriculum.