Real Estate CPD Events - KARRATHA

Negotiation, Advocacy and Mediation Skills, Court Proceedings, Real Estate Code of Conduct

CPD Points: 5

3 CPD Courses
Cost: $400 + GST

Morning Tea and Afternoon Tea provided

Professional Skills

Negotiation, Advocacy and Mediation Skills - 2 CPD Points

Key topics include:

1. Identify the role of negotiation with the real estate industry: Buyer, Seller &Agent

2. Identify the negotiation process in Real Estate: Prepare, open, bargain, close.

3. Identify the traits of a successful negotiator: confidence, active listening, EQ

4. Define negotiation and identify different types of negotiation.

5. Key factors which impact negotiation outcomes including: trust, time, confidence, verbal and nonverbal communication, emotional vs. logical decision-making

6. Techniques which can be used to gain the ‘upper hand’ in negotiations including: effective questioning, ‘silence’, rapport building,

7. Identify the impact of cultural and social differences upon the negotiation process.

8. Negotiation strategies including: Win-win language vs. aggressive tactics, Overcoming resistance and Tactical negotiation

Legal Requirements

Court Proceedings - 2 CPD Points

Key topics include:

1. Describe the legal framework governing court proceedings in Australia, including key legislation and regulations relevant to real estate

transactions.

2. Identify the key roles and responsibilities of various parties involved in court proceedings, such as judges, lawyers, and the role of real

estate agents in cases.

3. Identify the procedures and protocols followed in court, including the steps involved in initiating a case, presenting evidence, and the trial

process.

4. Identify and describe the causes of common legal issues in Real Estate including: contract disputes, title issues, disclosure obligations,

zoning and land-use restrictions, landlord-tenant disputes, conflict of interest, and how these can be avoided.

5. Explain the role of ‘best practice’ processes to prevent ethical and legal issues as a real estate agent.

6. Know how and when to locate appropriate legal assistance.

7. Stress Management techniques to apply in the event of a court case.

Ethics & Professional Responsibility

Real Estate Code of Conduct - 1 CPD Point

Key topics include:

1. Identify the difference between legislation and the Code of Conduct, and how these are enforced.

2. Identify statutory and industry standards relevant to ethical practice in real estate.

3. Identify the purpose of Consumer Protection in WA and the State Arbitration Tribunal (SAT) and how these are applied in Real Estate.

4. Explain unethical conduct within the real estate industry, provide examples, and outline the potential consequences.

5. Identify applicable legislation and guidelines, including the Real Estate and Business Agents Act 1978 and the REBA Code of Conduct (WA), and provide examples of how these are enforced under the Australian Legislative Framework.

6. Identify the key principles of the Code of Conduct, and how these are reflected in daily real estate duties.

7. Navigate the Code of Conduct by locating specific rules applicable to real estate scenarios provided.